Important Information
Policies
To help make your stay at Hotel Marajó - Turismo de Experiência in Soure as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Hotel Marajó keeps policies simple and traveler-friendly.
Check-in and Check-out
Check-in is available from 13:00 until 20:30, giving guests flexibility in arrival times. Check-out is required by 11:00, allowing for an unhurried morning before departure.
Children and Extra Beds
Children of all ages are welcome. From age five, they are charged as adults. The hotel does not provide extra beds or cots, so families are encouraged to book a family room for additional space.
Identification and Payments
A valid photo ID and credit card are required at check-in. Payment in advance via bank transfer is requested, with instructions sent directly from the hotel after booking.
Pets
Pets are permitted on request. Additional charges may apply, making the property accessible to those traveling with animals.
Smoking
The property maintains designated non-smoking areas to ensure guest comfort. Guests are asked to respect smoking restrictions within rooms and indoor spaces.
Cancellations and Refunds
Cancellation terms vary depending on the booking option selected. Flexible rates often allow free cancellation up to a specified date, while non-refundable options are priced lower but locked in once reserved. Guests are advised to review policy details at the time of booking.